F&I Deal Structuring Training: Working With the Desk
Train F&I managers on deal structuring fundamentals—advance, LTV, lender guidelines, and how to work with the sales desk to build deals that maximize backend potential.
F&I deal structuring is the work that happens before the customer sits down. A well-structured deal sets up the F&I manager to maximize PVR. A poorly structured deal limits what's possible — restricted advance means less room for products, and a strained payment leaves no room to work.
Most F&I managers who struggle with deal structuring haven't had specific training on it. They inherited the deal from the desk without understanding what was built in, what the constraints are, and how to adjust.
What Deal Structuring Means in F&I
Deal structuring in F&I covers:
- Advance: How much the lender will finance beyond the vehicle's book value (used to cover taxes, fees, and products)
- LTV (loan-to-value): The ratio of the loan amount to the vehicle's value — higher LTV means more advance but more lender scrutiny
- Term: The loan length, which affects monthly payment and product eligibility
- Rate: Affects both reserve income and payment
- Deal structure at the desk: How trades, down payments, and fees were handled before F&I got involved
An F&I manager who doesn't understand deal structure is working blind. They're guessing at how much room they have for products rather than knowing exactly what the lender will approve.
Training on Advance and LTV
Advance — the amount the lender will finance above book value — is the key variable that determines how much room you have for products.
If a vehicle has a $20,000 ACV and the lender allows 130% LTV advance, the maximum loan is $26,000. After the vehicle price and fees, how much advance is left for products?
Train managers to calculate this:
- Identify the vehicle's book value (NADA, BlackBook, or lender-specific guidelines)
- Know the lender's advance table for this deal
- Calculate remaining advance after the deal structure
- Know which products fit within that advance
Managers who don't run this math in their heads before the customer sits down are presenting products without knowing if they'll fit. That leads to deal restructuring in the office — which is confusing for the customer and wasteful of everyone's time.
Training on Lender Programs
Different lenders have different rules. Advance tables vary. Rate tiers vary. Which products they'll finance into the deal varies. Product eligibility (some lenders cap VSC term length, for example) varies.
Train managers to know the programs for your top five to ten lenders in detail:
- What's their advance policy on new vs. used?
- What tiers qualify for what rates?
- Which products can be financed into the deal?
- What are their term restrictions?
This knowledge isn't just useful for structuring deals — it's critical for handling customer questions accurately. A manager who says "we can get you 72 months on this" when the lender only approves 60 on this vehicle age creates a deal that will either fall through or get reworked.
Working With the Desk
The relationship between F&I and the desk matters. Deals that arrive in F&I with structural problems — insufficient down payment, negative equity rolled in that exceeds lender advance limits, payment built without product room — are harder to work.
Train F&I managers to communicate with the desk about deal structure before the customer comes in:
"This deal has negative equity of $4,200 and we're already at 115% LTV with the fees. Before I sit down with them, can we revisit the down payment?"
This kind of communication requires the F&I manager to understand deal structure well enough to identify the problem. It also requires a productive working relationship between F&I and the desk — which is a management culture issue as much as a training issue.
Product Packaging and Payment Impact
When presenting products, the F&I manager needs to know exactly how each product affects the payment. This requires knowing the lender's rate for the deal, the term, and the remaining advance.
Train managers to run quick payment calculations:
- VSC at $2,100 over 72 months at 6.9% = approximately $36/month
- GAP at $695 over 72 months at 6.9% = approximately $12/month
- Combined impact: $48/month
Managers who present products without knowing the payment impact are flying blind. Customers often ask "what does that do to my payment?" If the manager doesn't know immediately, they lose credibility.
Practice these calculations until they're fast and accurate. Build a reference sheet for your most common deal structures if needed.
Training Scenarios
Build deal structuring training scenarios that require managers to:
- Review a deal jacket and identify the LTV, advance remaining, and payment impact of adding each product
- Restructure a deal that arrives in F&I over lender advance limits
- Calculate the exact payment impact of a specific product combination
- Identify which products fit in the advance and which would require additional down payment
Run these scenarios with real deal structures — or close approximations of your typical deal mix.
FAQ
Should F&I managers know how to submit to lenders directly? Yes. In many operations, F&I submits deals and manages the lender relationship. Even where a separate business manager handles submissions, F&I needs to understand how approvals work and what the lender is looking at.
How often should advance tables be reviewed? At least monthly — lender programs change. A manager working from six-month-old advance knowledge will make structuring mistakes.
What's the most common deal structuring mistake by F&I managers? Presenting products without knowing the remaining advance. This leads to deals that get reworked after the customer has agreed to products — which is a terrible customer experience.
How do you train managers on negative equity situations? Negative equity training is its own topic — see Negative Equity Training for F&I Managers for a full breakdown. The deal structuring implications are significant and deserve dedicated training.
Should F&I managers be involved in desking the deal? In some operations, F&I is involved in deal structuring from the beginning — they're the ones who know what the lender will approve and how much room is available for products. This is a best practice in many high-performing F&I operations.
Deal structuring knowledge is what separates managers who maximize every deal from those who present products and hope they fit. DealSpeak's practice platform helps managers develop the skills that sit on top of this foundation — menu presentation, objection handling, and customer communication. See how at /dealerships or start free at /onboarding.
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