Press play to hear a 90-second sample call — then see exactly how DealSpeak scores it.
The conversation started with a greeting, but it was brief and lacked a proper introduction or engaging opening.
Asked about the customer's needs but could have dug deeper to understand pain points and preferences.
Effectively closed by providing a solution and next steps, but could have confirmed details more explicitly.
Every practice call is scored against a 30-point rubric tailored to the role.
Surfaces after the first number has been presented. The customer is either price-anchored from online research, comparison-shopping in person, or testing for movement.
Most of the time, "your price is too high" doesn't mean "I can't afford it." It means "I don't see the value at this number" or "I want to see if you'll move." The job is to find which one and respond to that, not to the price.
“I understand. Help me understand what feels high about it — is it the monthly payment, the total price, or how it compares to something else you're looking at? [Pause for answer.] Got it. Let's talk about what would make this work for you.”
The objection is a question disguised as a statement. The rebuttal converts it back into a question — surfacing the real underlying concern (payment, total, comparison) so the rep can respond to the actual issue. Never argue the price.
Reading a rebuttal is not the same as delivering it under pressure. Try it against a live AI customer right now — no signup required.