Talk through an estimate with an AI customer who has questions about the work and the price. Review the feedback, then practice a clearer explanation.
15 days free, then $59 per user/month or $590 per user/year, billed annually. Your selected subscription starts automatically unless you cancel before the trial ends. Card required.
Meet DealSpeak · 1-minute film
Pick the conversation coming up, talk it through out loud with an AI customer who pushes back, then get feedback turn by turn and run it again. Managers can assign focused practice and see where the team gets stuck.
This recorded automotive service-advisor conversation comes with its scorecard. Listen for the difficult moment, then read the feedback to see what you might try differently.
The conversation started with a greeting, but it was brief and lacked a proper introduction or engaging opening.
Asked about the customer's needs but could have dug deeper to understand pain points and preferences.
Effectively closed by providing a solution and next steps, but could have confirmed details more explicitly.
The rubric changes with the role and scenario. This service-advisor call uses a 30-point checklist.
A vague write-up, a late update, or a rushed estimate explanation can lose both the work and the relationship.
Technical knowledge does not automatically become a clear customer explanation—especially when the estimate is high.
Service-drive practice needs concern capture, recommendations, wait updates, warranty limits, declined work, and comeback recovery.
Choose a situation below. Speak with an AI partner, review the feedback, and use it to guide your next attempt.
Ask enough to give the technician a useful starting point.
Explain the work, priority, and consequence in plain language.
Walk through a large repair without sounding evasive.
Call first, explain the delay, and reset the promise.
Explain what is not covered and what can happen next.
Acknowledge the problem and set a credible next step.
Find the role and situation you want to rehearse.
Speak by voice with an AI customer. Listen and respond as the conversation changes.
Read the conversation recap and scorecard for strengths and points that need attention.
Choose one suggestion and try it in another practice conversation.
| Capability | In DealSpeak | How to use it |
|---|---|---|
| Conversation recap | Review what was said | Find the moment you want to revisit |
| Feedback and scores | See strengths and areas to work on | Choose a specific response to practice next |
| Practice history | Look back at completed attempts | Discuss patterns instead of relying on memory |
Up to 100 completed conversations per user each month on paid plans. Or $590 per user/year, billed annually.
Individual and team seats use the same per-user price.
Use your first scorecard to decide what you want to practice next.
15 days free, then $59 per user/month or $590 per user/year, billed annually. Your selected subscription starts automatically unless you cancel before the trial ends. Card required.
Start your trial and rehearse it by voice. Review the feedback before you give it another go.
15 days free, then $59 per user/month or $590 per user/year, billed annually. Your selected subscription starts automatically unless you cancel before the trial ends. Card required.