Automotive customer DealSpeak gives salespeople, advisors, f&i managers, bdc reps, and brokers a realistic AI customer, then scores what they said so the next attempt is better than the first.
No signup for the demo · Trial is $59/user/month after day 15 · Cancel anytime
This 100-second service-advisor call scored 10 out of 30. Listen to it, then inspect the same feedback a learner receives after every completed call.
The conversation started with a greeting, but it was brief and lacked a proper introduction or engaging opening.
Asked about the customer's needs but could have dug deeper to understand pain points and preferences.
Effectively closed by providing a solution and next steps, but could have confirmed details more explicitly.
The rubric changes with the role and scenario. This service-advisor call uses a 30-point checklist.
The conversations that affect your pay usually happen with no manager listening and no second attempt. A course can explain the right move. It cannot make the words come out cleanly under pressure.
Salespeople, advisors, F&I managers, BDC reps, and brokers often meet a hard conversation for the first time when the outcome already matters.
You can know the word track and still hesitate when a customer pushes back. Confidence comes from hearing yourself handle the moment.
Without a recording and a scorecard, coaching depends on memory and whichever calls a manager happened to hear.
Individual practice should match the exact seat you work: sales, BDC, F&I, service, parts, retention, reception, fleet, or brokering.
Choose a situation, talk it through, and get a scorecard as soon as the practice call ends. Then run it again.
Openers, trades, price, payment, close, and follow-up.
Write-ups, recommendations, estimates, delays, and comebacks.
Menu presentation, VSC, GAP, cash buyers, and rate concerns.
Internet leads, inbound calls, appointments, and no-shows.
Client intake, sourcing updates, fees, and dealer negotiation.
Choose the conversation you most want to stop avoiding.
Pick the role, customer, difficulty, and conversation you need to work on.
Talk with an AI customer that responds to what you actually say.
See the rubric, transcript, talk time, filler words, strengths, and specific corrections.
Repeat the weak part while the feedback is still fresh.
| Capability | DealSpeak | Practicing on live customers |
|---|---|---|
| What the learner does | Holds a live voice conversation | Watches, reads, or listens |
| Feedback | Role-specific scorecard after the call | Depends on a manager being present |
| Repeat the same weak spot | Run it again immediately | Schedule another roleplay |
| Automotive coverage | 700 built-in scenarios across 11 roles | Varies by program |
| Manager view on team plans | Scores and skill trends by rep | Completion records or notes |
| Access | Phone or computer, when time is available | Workshop or manager schedule |
700 built-in scenarios, all 11 roles, and 100 conversations per month. Or $590/year.
Individual and team seats use the same per-user price.
15-day trial · 100 conversations per month · $590 per year · Cancel anytime
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