Sales, F&I, BDC, service, management — every conversation that matters, practiced daily by every employee. $15/month for your first user, then $30/user.
15-day free trial · Cancel anytime
Press play to hear a 90-second sample call — then see exactly how DealSpeak scores it.
The conversation started with a greeting, but it was brief and lacked a proper introduction or engaging opening.
Asked about the customer's needs but could have dug deeper to understand pain points and preferences.
Effectively closed by providing a solution and next steps, but could have confirmed details more explicitly.
Every practice call is scored against a 30-point rubric tailored to the role.
The average dealership spends $30k–$80k a year on training and cannot point to a specific rep that improved on a specific skill because of it. Quarterly workshops do not move long-term performance.
F&I, BDC, and service get a fraction of the training spend of the floor. That gap shows up in CSI scores.
Multi-store groups end up with different processes at every store because the trainer cannot be everywhere.
Did training move closing ratio? Gross per deal? Ramp time? Most operators cannot answer.
Skills not practiced weekly decay. The Monday after a Friday workshop, retention is already in steep decline.
One platform that trains your sales floor, F&I office, BDC, service drive, and management bench. Each role has dozens of role-specific scenarios.
Greet through delivery. Every step practiced in sequence.
Present extended warranty, GAP, paint, and tire/wheel without sounding scripted.
Convert a form submission to an appointment in under 8 minutes.
Inspect, present, get authorization on additional service.
Walk a rep through a lost deal without making them defensive.
The first voice the customer hears. Triage with composure.
Set appraisal expectations, bridge the gap, prevent walks.
Identify positive-equity service customers, tee up the sales call.
A 1-star survey. The call that flips it before the OEM penalizes the store.
Invite by email across every department.
Each role gets the scenarios that fit their job.
15–20 minutes per rep per day, anywhere.
Dashboard surfaces who is weak on what.
| Capability | DealSpeak AI | Contracted Trainer Programs |
|---|---|---|
| Annual cost (25-person store) | ~$9,000 | $30,000–$80,000 |
| Covers sales, F&I, BDC, service | Yes — one platform | Usually separate vendors |
| Practice volume per rep | 20+ sessions/month | 1–4 per quarter |
| Multi-rooftop consistency | Identical across stores | Trainer-dependent |
| Per-rep analytics | Built in | None or manual |
then $30/user/month for each additional
15-day free trial · Covers every role in the store · No tiers, no per-module fees
Stop paying multiple vendors for training that does not compound.