Daily AI voice practice on the conversations a f&i manager actually has.
The F&I manager is the back-end specialist. They handle financing setup, present menu products (VSC, GAP, prepaid maintenance, paint protection), navigate compliance language (TILA, OFAC, Red Flags), and close the deal. F&I is half the gross on most deals.
Average F&I gross per deal. $1,200-$2,400 typical range.
Percentage of deals with VSC sold. 40-65% is typical.
Percentage of financed deals with GAP. 40-60% is typical.
Total back-end products sold per deal.
F&I managers earn base + commission on back-end gross. Top performers earn $120k-$250k+; baseline managers earn $70k-$100k. Comp is heavily tied to penetration and PVR.
Structured walk-through, needs-based, four-square ask.
"I can buy it cheaper online." Hold VSC penetration without giving up.
"I'm putting a big down payment." The math conversation.
Convert a cash customer to financing without pressure.
Set rate and term expectations gracefully.
Bump a payment that gets a yes without buyer's remorse.
Role-tuned scenarios. Same-day setup. $30 per user per month.