Walk-in Greeting
Practice opening warm and building rapport in 60 seconds without sounding scripted.
SALES CONSULTANT TRAINING
Choose a situation from the job, talk it through with an AI customer, and get a role-specific scorecard when the call ends.
This 100-second service-advisor call scored 10 out of 30. Listen to it, then inspect the same feedback a learner receives after every completed call.
The conversation started with a greeting, but it was brief and lacked a proper introduction or engaging opening.
Asked about the customer's needs but could have dug deeper to understand pain points and preferences.
Effectively closed by providing a solution and next steps, but could have confirmed details more explicitly.
The rubric changes with the role and scenario. This service-advisor call uses a 30-point checklist.
THE JOB
The sales consultant is the front-line conversation specialist on the dealership floor. They greet ups, qualify buyers, present vehicles, manage trade-in conversations, and close (or hand to a TO). The role is both reactive (walk-in ups) and proactive (phone leads, internet leads, follow-ups).
Practice opening warm and building rapport in 60 seconds without sounding scripted.
Practice the 4-5 questions that surface budget and timing while feeling like a conversation.
Walk a specific vehicle, anchor 3 features to needs, transition to test drive.
Set appraisal expectations before the number; handle the "my trade is worth more" objection.
Handle "your price is too high" without giving up gross.
Trial close, assumptive close, alternative-choice — practice the ask.
No. DealSpeak supplies repeatable voice practice and consistent scoring. Managers still coach judgment, review real work, and set the standard for the store.
Yes. The scenarios and rubrics use situations from the sales consultant role rather than generic B2B sales calls.
A transcript, role-specific rubric, skill scores, strengths, corrections, talk time, pace, and filler-word counts.
$59 per user each month or $590 per year. Every role and all 700 scenarios are included, with up to 100 completed conversations per month.