1-on-1 With Underperforming Rep
Surface the real issue without sounding punitive.
SALES MANAGER TRAINING
Choose a difficult moment from your role and speak with an AI customer. Read the scorecard to see what worked and use the feedback to try another response.
15 days free, then $59 per user/month or $590 per user/year, billed annually. Your selected subscription starts automatically unless you cancel before the trial ends. Card required.
This recorded automotive service-advisor conversation comes with its scorecard. Listen for the difficult moment, then read the feedback to see what you might try differently.
The conversation started with a greeting, but it was brief and lacked a proper introduction or engaging opening.
Asked about the customer's needs but could have dug deeper to understand pain points and preferences.
Effectively closed by providing a solution and next steps, but could have confirmed details more explicitly.
The rubric changes with the role and scenario. This service-advisor call uses a 30-point checklist.
THE JOB
The sales manager runs the sales floor — desks deals, manages the TO, coaches reps, hires and fires, and reports to the GM. The role is part operator, part coach, part deal-engineer. Most sales managers were promoted from top-closer roles and got little formal management training.
Surface the real issue without sounding punitive.
First 30 seconds of a TO that saves the deal.
Screen for sales aptitude, not charisma.
Terminate a top closer who's poisoning the floor.
Coach a stuck deal in front of the team.
Present your monthly numbers without alibi.
No. DealSpeak supplies repeatable voice practice and consistent scoring. Managers still coach judgment, review real work, and set the standard for the store.
Yes. The scenarios and rubrics use situations from the sales manager role rather than generic B2B sales calls.
A transcript, role-specific rubric, skill scores, strengths, corrections, talk time, pace, and filler-word counts.
15 days free, then $59 per user/month or $590 per user/year, billed annually. Your selected subscription starts unless you cancel before the trial ends. Paid plans include up to 100 completed conversations per user each month.